Shipping & Delivery
Packages are generally dispatched within 2 working days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
All products sold may be returned after 7 days from the date of delivery.
Previously, the customer must indicate their intention by email. FLOW2THEFLOOR will answer through another email specifying the precise instructions for returning the product.
Return shipping costs will be paid by the customer.
The refund into customer's account, shall be made among 7 days after the recepcion of the package by FLOW2THEFLOOR.
If the products have been used, the refund will not be effective.
Products must be returned properly protected in their original packaging, in perfect condition (not damaged or soiled by the customer) with all accessories, instructions and documentation. They will be sent to the location specified by FLOW2THEFLOOR with precise instructions sent by email to return the product.
Must not be returned packages in which the sender is not identified (order number, name, address, ...).
The costs and risks associated with the returning of the product will be charged to the sender, who must be sent securely and with the necessary guarantees for the return package arrives in perfect conditions.
Upon receipt of the returned products, FLOW2THEFLOOR verify that they are in good condition and will proceed to refund of the payment, less shipping costs, independently of the amount of the returned product.
Anyone who returns their product will receive an email informing of their refund.
Tracking Your Order
FLOW2THEFLOOR will email you the Tracking Number in in the e-mail order confirmation message.
FLOW2THEFLOOR will do everything to please all their customers who demands their products.
In case of unavailability of the product after the order has been made the customer will be informed by mail of the cancellation.
Following this demand, the quickness of return in customer's bank account depends on the type of credit card and conditions of each bank.
100% Secure Ordering
FLOW2THEFLOOR uses PayPal secure online payments to fulfill all website orders. Terms and conditions for PayPal.com can be found on their website at :
FLOW2THEFLOOR does not take or store any financial information for our customers. All card details and online transactions are processed via a secure server at PayPal.com
Information is requested from the user on the FLOW2THEFLOOR.COM when any item(s) are purchased from the online store. Any customer names, addresses and contact details will be used solely to fulfill customers orders. Scandallondon.co.uk will not sell, share, or disclose this information to any third parties.
This web site may contain links to other sites. Please be aware that FLOW2THEFLOOR.COM is not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Term And Conditions Of Use
To contact FLOW2THEFLOOR, you can use the address indicated above and the email
By the nature of the WebSite and its content and purpose, all of the navigation that can be performed must be enjoying the status of customer, which is acquired under the procedures provided therein. Therefore, the above condition implies customer adherence to the General Conditions published version when you access the WebSite. FLOW2THEFLOOR reserves the right to modify at any time, the presentation and configuration of the WebSite and these Terms and Conditions. Therefore, FLOW2THEFLOOR recommended you read carefully each time you access to this WebSite.
In any case, there are public access pages in this WebSite, for which FLOW2THEFLOOR also want to satisfy their legal obligations and regulate the use. So, users who access these parts of the WebSite agree to be obliged by the act of visiting such sites, to the the Terms and Conditions, as far as may be applicable to them.
Finally, for the nature of this WebSite, it is possible modify or include changes in the content of these Terms and Conditions. Therefore, the client and other users who do not enjoy this status, are required to agree to this Terms and Conditions each time you access the Web Site, assuming that the currently conditions are enforce to comply.
Access And Security
The access at the services required the previous registration of users, once accepted the Terms and Conditions, will be treated as customers.
The identifier of the Customer will be composed by their email address and password. To access the Customer's account, will be required this identifier and a password (whit a minimum of 4 characteres).
The password is personal and is not transferable, the transfer (total or partial) to third parties is not allowed. Therefore, the client undertakes to make proper use of the password and keep it secret, taking responsibility for the consequences of its disclosure to third parties.
In the case that the Customer knows or suspects the use of your password by any third party, you must change it immediately, in the way set out in the WebSite.
All content included on this site such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software is the property of FLOW2THEFLOOR or its content suppliers and protected by UK/International copyright laws. All content on this site is the exclusive property of FLOW2THEFLOOR and protected by UK/International copyright laws.
All trademarks, service marks and trade names of companies used herein (including but not limited to the company name and corporate logo) are trademarks or registered trademarks or service marks of companies or its affiliates, partners, vendors or licensors. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify company trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this site, without the companies prior written consent.
License And Access
FLOW2THEFLOOR grants you a limited license to access and make personal use of this site and not to download or modify it, or any portion of it, except with express written consent of FLOW2THEFLOOR . This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of FLOW2THEFLOOR. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of FLOW2THEFLOOR.COM without express written consent. You may not use any meta tags or any other “hidden text” utilizing Pro Moto Billets name or trademarks without the express written consent of FLOW2THEFLOOR. Any unauthorized use terminates the permission or license granted by FLOW2THEFLOOR. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of FLOW2THEFLOOR.COM so long as the link does not portray FLOW2THEFLOOR in a false, misleading, derogatory, or otherwise offensive matter. You may not use any FLOW2THEFLOOR logos or other proprietary graphics or trademarks as part of the link without express written permission.
Risk Or Loss
ALL ITEMS PURCHASED FROM CASUAL INK.COM ARE MADE PURSUANT TO A SHIPMENT CONTRACT. THIS MEANS THAT THE RISK OF LOSS AND TITLE FOR SUCH ITEMS PASS TO YOU UPON OUR DELIVERY TO THE CARRIER.
Product images are for illustration purposes only. Actual colours may vary although FLOW2THEFLOOR endeavor to be as accurate as possible with on screen representations of their products at all times.
FLOW2THEFLOOR attempts to be as accurate as possible. However, FLOW2THEFLOOR.COM does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by FLOW2THEFLOOR.COM is not as described, you may return it in unused condition.
Except where noted otherwise, the list price displayed for products on our website represents the full retail price. With respect to items sold on FLOW2THEFLOOR.COM we cannot confirm the price of an item until you order; however, we do not charge your credit card until after your order has entered the processing phase. All pricing is subject to change at anytime without notice.